overview
Cloud Computing Services and Solutions
Intellitech Enterprise Solutions LLC offers innovative cloud computing services designed to transform your IT infrastructure, enhance scalability, and streamline operational efficiency. From strategic cloud migrations to continuous management and optimization, our experts help you leverage leading cloud platforms (AWS, Azure, Google Workspace, Microsoft 365) for secure, agile, and cost-effective technology solutions.
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Collective Years of Cloud Technology Expertise
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Certified Cloud Specialists
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Client Satisfaction
0-Major Cities Served
Laredo, San Antonio, and Austin
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Cloud Management and Support
Transform your business with innovative cloud solutions. Let’s elevate your capabilities.
SOLUTIONS
Comprehensive Cloud Services Include
Benefits
Our services provide a unique range of benefits
Stop wasting time and money on technology. Let’s get started
Reviews
Pricing and Plan
1 monthly fee for all IT services. No costly surprises
careBasic
Basic tier is designed to cover everyday IT needs for a small business on a budget: you get monitoring, patching, standard cyber protections, and responsive helpdesk support during work hours$100 /user /month
Pricing includes coverage for user and all their devices
- All careBasic services include:
- Per User:
- Unlimited devices per user
- Helpdesk Support Availability:
- Mon-Fri, 8x5 (Business Hours)
- Guaranteed Response:
- < 4 hours (business hours)
- Issue Resolution Target:
- Critical issues by next business day
- On-Site Support:
- As-needed, billed hourly
- Discounted Rate: $100 / hour
- Network & Device Monitoring:
- 24/7 system monitoring
- Patch Management:
- Monthly OS & Security patching
- Cyber Security:
- Standard protection (Anti-virus, firewall management)
- Backup & Disaster Recovery:
- Backup Status Monitoring Only (existing systems)
- Cloud Services Support:
- Basic support for M365, Google Workspace, Microsoft Azure (user management)
- vCIO Consulting:
- Annual IT Health Support
Most Popular
carePlus
Standard is our most popular level for businesses that need fuller coverage – you receive faster response SLAs, some on-site support included, more robust security and backup solutions, and broader support hours.$150 /user /month
Pricing includes coverage for user and all their devices
- All carePlus services include:
- Per User:
- Unlimited devices per user
- Helpdesk Support Availability:
- Mon-Fri, 12x5 (Extended Hours)
- Guaranteed Response:
- < 2 hours (business hours)
- Issue Resolution Target:
- Critical issues resolved same day
- On-Site Support:
- 4 hours/month on-site included (next-business-day scheduling)
- Discounted Rate: $90 / hour
- Network & Device Monitoring:
- 24×7 proactive monitoring (with automated alerts & fixes)
- Patch Management:
- OS + common software patches bi-weekly
- Cyber Security:
- Enhanced security (AV + advanced anti-malware/EDR, email filtering)
- Backup & Disaster Recovery:
- Managed cloud backups for critical data (daily checks)
- Cloud Services Support:
- Cloud app management (Microsoft 365 administration, cloud storage support)
- vCIO Consulting:
- Quarterly strategy reviews with vCIO
carePro
Premium is an all-in-one solution with 24/7 coverage and the highest level of service – ideal if you require around-the-clock support, aggressive response times, and extra features like comprehensive security monitoring and strategic IT planning.$200 /user /month
Pricing includes coverage for user and all their devices
- All carePro services include:
- Per User:
- Unlimited devices per user
- Helpdesk Support Availability:
- 24×7 support (including nights & weekends)
- Guaranteed Response:
- < 1 hour (24/7 any time)
- Issue Resolution Target:
- Critical issues resolved within 4 hours
- On-Site Support:
- Unlimited on-site included; < 4 hr on-site for emergencies
- Network & Device Monitoring:
- 24×7 advanced monitoring with real-time alert response
- Patch Management:
- OS + third-party app patches weekly (fast-tracked for urgent fixes)
- Cyber Security:
- Advanced threat defense (EDR + SIEM monitoring, regular security audits)
- Backup & Disaster Recovery:
- Fully managed backup & DR: off-site replication + quarterly DR testing
- Cloud Services Support:
- Advanced cloud support (Azure/AWS server support, cloud migrations, integrations)
- vCIO Consulting:
- Monthly vCIO meetings (IT roadmap, budget planning, compliance guidance)