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Our Managed Services contracts are flexible, ranging from month-to-month plans to multi-year agreements designed to meet your business needs and budget. Intellitech works with you to find the most suitable arrangement, balancing affordability with comprehensive support.
Flexible, Transparent Pricing that Adapts to your Needs
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careBasic
Basic tier is designed to cover everyday IT needs for a small business on a budget: you get monitoring, patching, standard cyber protections, and responsive helpdesk support during work hours$60 /workstation /month
Pricing includes coverage for devices
- All careBasic services include:
- Per Server:
- Server: $125 /server /month
- Helpdesk Support Availability:
- Mon-Fri, 8x5 (Business Hours)
- Guaranteed Response:
- < 4 hours (business hours)
- Issue Resolution Target:
- Critical issues by next business day
- On-Site Support:
- As-needed, billed hourly
- Discounted Rate: $100 / hour
- Network & Device Monitoring:
- 24/7 system monitoring
- Patch Management:
- Monthly OS patching
- Cyber Security:
- Anti-virus, firewall management
- Backup & Disaster Recovery:
- Backup Status Monitoring Only (existing systems)
- Cloud Services Support:
- Basic support for M365, Google Workspace, Microsoft Azure (user management)
- vCIO Consulting:
- Annual IT Health Support
Most Popular
carePlus
Standard is our most popular level for businesses that need fuller coverage – you receive faster response SLAs, some on-site support included, more robust security and backup solutions, and broader support hours.$120 /workstation /month
Pricing includes coverage for devices
- All carePlus services include:
- Per Server:
- Server: $225 /server /month
- Helpdesk Support Availability:
- Mon-Fri, 12x5 (Extended Hours)
- Guaranteed Response:
- < 2 hours (business hours)
- Issue Resolution Target:
- Critical issues resolved same day
- On-Site Support:
- 4 hours/month included (on-site by next business day)
- Discounted Rate: $90 / hour
- Network & Device Monitoring:
- 24/7 system monitoring + Proactive issue resolution
- Patch Management:
- Bi-weekly OS + app patching
- Cyber Security:
- AV + advanced endpoint protection, email filtering
- Backup & Disaster Recovery:
- Managed cloud backups (daily) for critical data
- Cloud Services Support:
- Admin of common cloud apps (M365, etc.)
- vCIO Consulting:
- Quarterly vCIO strategy reviews
carePro
Premium is an all-in-one solution with 24/7 coverage and the highest level of service – ideal if you require around-the-clock support, aggressive response times, and extra features like comprehensive security monitoring and strategic IT planning.$160 /workstation /month
Pricing includes coverage for devices
- All carePlus services include:
- Per Server:
- Server: $325 /server /month
- Helpdesk Support Availability:
- 24×7 support (nights & weekends included)
- Guaranteed Response:
- < 1 hour (24/7)
- Issue Resolution Target:
- Critical issues resolved within 4 hours
- On-Site Support:
- Unlimited included; on-site within 4 hrs for emergencies
- Network & Device Monitoring:
- 24×7 advanced monitoring with rapid response
- Patch Management:
- Weekly OS + app patching (urgent patches ASAP)
- Cyber Security:
- Advanced threat protection (EDR + security monitoring)
- Backup & Disaster Recovery:
- Fully managed backup + DR (off-site replication, quarterly testing)
- Cloud Services Support:
- Advanced cloud support (Azure/AWS, cloud strategy)
- vCIO Consulting:
- Monthly vCIO planning & guidance
careBasic
Basic tier is designed to cover everyday IT needs for a small business on a budget: you get monitoring, patching, standard cyber protections, and responsive helpdesk support during work hours$100 /user /month
Pricing includes coverage for user and all their devices
- All careBasic services include:
- Per User:
- Unlimited devices per user
- Helpdesk Support Availability:
- Mon-Fri, 8x5 (Business Hours)
- Guaranteed Response:
- < 4 hours (business hours)
- Issue Resolution Target:
- Critical issues by next business day
- On-Site Support:
- As-needed, billed hourly
- Discounted Rate: $100 / hour
- Network & Device Monitoring:
- 24/7 system monitoring
- Patch Management:
- Monthly OS & Security patching
- Cyber Security:
- Standard protection (Anti-virus, firewall management)
- Backup & Disaster Recovery:
- Backup Status Monitoring Only (existing systems)
- Cloud Services Support:
- Basic support for M365, Google Workspace, Microsoft Azure (user management)
- vCIO Consulting:
- Annual IT Health Support
Most Popular
carePlus
Standard is our most popular level for businesses that need fuller coverage – you receive faster response SLAs, some on-site support included, more robust security and backup solutions, and broader support hours.$150 /user /month
Pricing includes coverage for user and all their devices
- All carePlus services include:
- Per User:
- Unlimited devices per user
- Helpdesk Support Availability:
- Mon-Fri, 12x5 (Extended Hours)
- Guaranteed Response:
- < 2 hours (business hours)
- Issue Resolution Target:
- Critical issues resolved same day
- On-Site Support:
- 4 hours/month on-site included (next-business-day scheduling)
- Discounted Rate: $90 / hour
- Network & Device Monitoring:
- 24×7 proactive monitoring (with automated alerts & fixes)
- Patch Management:
- OS + common software patches bi-weekly
- Cyber Security:
- Enhanced security (AV + advanced anti-malware/EDR, email filtering)
- Backup & Disaster Recovery:
- Managed cloud backups for critical data (daily checks)
- Cloud Services Support:
- Cloud app management (Microsoft 365 administration, cloud storage support)
- vCIO Consulting:
- Quarterly strategy reviews with vCIO
carePro
Premium is an all-in-one solution with 24/7 coverage and the highest level of service – ideal if you require around-the-clock support, aggressive response times, and extra features like comprehensive security monitoring and strategic IT planning.$200 /user /month
Pricing includes coverage for user and all their devices
- All carePro services include:
- Per User:
- Unlimited devices per user
- Helpdesk Support Availability:
- 24×7 support (including nights & weekends)
- Guaranteed Response:
- < 1 hour (24/7 any time)
- Issue Resolution Target:
- Critical issues resolved within 4 hours
- On-Site Support:
- Unlimited on-site included; < 4 hr on-site for emergencies
- Network & Device Monitoring:
- 24×7 advanced monitoring with real-time alert response
- Patch Management:
- OS + third-party app patches weekly (fast-tracked for urgent fixes)
- Cyber Security:
- Advanced threat defense (EDR + SIEM monitoring, regular security audits)
- Backup & Disaster Recovery:
- Fully managed backup & DR: off-site replication + quarterly DR testing
- Cloud Services Support:
- Advanced cloud support (Azure/AWS server support, cloud migrations, integrations)
- vCIO Consulting:
- Monthly vCIO meetings (IT roadmap, budget planning, compliance guidance)
Sign-up today and get 20% off for 1 year!
FAQ
Frequently asked questions about prices
Are free Anti-Virus software solutions sufficient?
Free anti-virus solutions typically offer limited protection against advanced threats. At Intellitech Enterprise Solutions, we recommend comprehensive, enterprise-grade antivirus and malware protection. Contact us to discuss the best cybersecurity solutions to fully protect your business.
What exactly are Managed IT Services?
Managed IT Services by Intellitech Enterprise Solutions means entrusting us with your entire IT infrastructure—from monitoring and cybersecurity to helpdesk support and strategic IT planning. We proactively manage your technology so you can focus entirely on your core business.
What is cloud backup?
Cloud backup securely transfers and stores copies of your critical data offsite. Intellitech Enterprise Solutions manages automated daily backups to ensure your data is protected, accessible, and easy to recover—without needing manual intervention or physical storage management.
What kind of response times can I expect?
Intellitech Enterprise Solutions guarantees rapid, defined response times tailored to your Service Level Agreement (SLA). Our proactive monitoring helps us address many issues before they impact your business, and we’re always available for emergencies.
How Long is a Managed Services Contract For?
What should I do before I call for help?
Before reaching out, note any error messages or unusual behavior, take screenshots, and briefly describe the steps that led to the issue. This information helps our technicians quickly diagnose and resolve your IT problems.
What does having Managed IT Services cost?
Intellitech provides transparent, predictable pricing based on your business size, complexity, and specific needs. Our fixed monthly fee covers comprehensive IT management, eliminating unexpected costs and simplifying budget planning.
What if we already have an internal IT department?
Intellitech complements your internal IT team with specialized services, additional support, and strategic consulting. Whether it’s cybersecurity, cloud management, or overflow support, our tailored solutions seamlessly integrate to enhance your current IT capabilities.
How does a flat rate billing save me money?
Flat-rate billing offers predictable monthly costs, enabling you to budget effectively without unexpected expenses. Intellitech’s comprehensive plans cover all essential IT services, ensuring you pay only for what your business truly needs—no surprises, just reliable service.
What types of systems do you support?
Intellitech proudly supports a wide range of platforms and systems, including Windows, Mac, Android, iOS, Office 365, Google Workspace, AWS, and Azure. Regardless of your current technology setup, our expert team ensures your business runs smoothly and securely.